Community Support Worker

Job description

Vacancy at Bedfordshire Supported Housing Ltd

Community Support Worker

Bedford

Vacancy listed 24/11/2025

Details

JOB DESCRIPTIONJob Title: Community Support Worker

Department: Domiciliary Care

Location: Francis House – Regular travel around the Bedford areaWork Pattern: Full time/Part time/ Zero Hours

Workplace ValuesTo operate in in line with the workplace values which are:

Innovative - embrace new ways of working through innovation and learning from experience

Caring - show willingness to care for the other person

Professionalism - take accountability and act in a professional manner

Courage - do the right thing by being open, honest and transparent

Compassion - care about acting with kindness

Competence - strive for self-improvement by acquiring the knowledge and skills to do my job

Equality - promote equality of opportunity to all

Main Duties and Responsibilities

1. To visit service users in their own home environment and take the lead in the delivery of all aspects of the care and support of the individual as detailed in the care plans.

2. To represent the organisation in a professional manner at all times and be respectful of the service users home environment.

3. Monitor the service user's condition, ensuring that any mental or physical health changes are communicated to the line manager.

4. Under the guidance of the line manager, draft and review care/support plans and risk assessments with the service user, where possible.

5. Complete regular reports about service users such as daily progress notes and reports required for care reviews.

6. To take a lead role in conveying weekly 1:1 review meetings with the allocated service user.

7. To follow company policy and procedure and ensures own safety whilst lone working.

8. Be responsible for planning and preparing balanced and nutritional meals for the service users allocated.

9. Engage and support the service user with activities of daily living, such as personal care, personal hygiene, shopping, budgeting and household tasks.

10. To ensure the safety and wellbeing of service users at all times, raising safeguarding alerts and supporting the service users in raising complaints and concerns via the appropriate channels.

11. To act as an advocate for the service user where required and provide support in accessing external agencies i.e. Advocacy, citizen's advice.

12. Liaise with service users' families and carers regarding sensitive issues relating to the service user's needs, care and identified risks, as agreed in the care/support planning process.

13. Along with the service user, attend health and social care appointments outside of the home.

14. To administer medication and prompt the service user where required in line with the company policy and procedure.

15. To take part in service audits and reviews as requested.

16. Support to create and share marketing and social media activities for BSH including taking photos, videos, and blog content.

17. A core function of all staff across BSH is to create and submit material / content for publication on digital formats / social media.

The job holder may be required to undertake other reasonable duties as required by the line manager.

PERSON SPECIFICATIONSkills & Experience

Ability to get on with people of all ages and backgrounds

Previous experience of working within a care role

A practical and flexible approach to work

Ability to work as part of a team

Ability to work on own and take initiative and embrace innovative ways of working

Flexible and adaptable approach to shifts and rotas

Experience of PASS software (desirable)

Education / Qualification

GCSE or equivalent

Health and Social Care L2 Qualification or equivalent qualification / experience, or commitment to undertake

Special Features

Flexible and adaptable approach to shifts and rotas.

The ability to travel to various locations across Bedfordshire

Ability to demonstrate, understanding and apply our workplace values

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Extra information

Status

Open

Education Level

Secondary School

Location

Bedford

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English