Healthcare Support Worker - Ella Rowcroft ward

Job description

Healthcare Support Worker – Ella Rowcroft ward at Torbay HospitalClosing date: 04 June 2026

Working PatternFull‐time role involving a mix of long days, nights and 11.5‐hour shifts, including weekends and bank holidays.

Main Duties

Observe, monitor and record patients' conditions (temperature, pulse, respirations and weight).

Communicate with patients, relatives and carers, assisting with clinical duties as required.

Provide personal care, including infection prevention and control, feeding, personal hygiene, and overall reassurance, comfort and safety.

Work collaboratively with colleagues at all levels within and outside the department.

Participate in ward/unit meetings and facilitate effective communication with staff.

Support the delivery of planned care under the direction of Registered Nurses and Senior Clinical Staff.

Job Responsibilities

Provide care in a fast‐paced 21‐bed Trauma and Orthopaedic ward.

Deliver high‐quality care and support to patients throughout their stay.

Engage in continuous professional development through in‐house training and external courses.

Maintain daily communication with nursing staff and other healthcare professionals.

Assist in record‐keeping of patient information, both handwritten and electronic.

Adhere to confidentiality, safeguarding and health & safety regulations.

Knowledge and Experience

Understanding of strict confidentiality requirements.

Previous experience in a care environment or demonstrated caring nature and life experience.

Working knowledge of complex care needs, including safeguarding, domestic abuse and mental health.

Qualifications and Training

GCSEs (grade C/5 or above) in maths and English or equivalent Functional Skills Level 2.

Care certificate (or willing to obtain).

Specific Skills

Basic computer and keyboard skills.

Fine motor skills for venepuncture, phlebotomy and other clinical tasks.

Good interpersonal and communication skills.

Ability to work under instruction, under pressure and as part of a team.

Record‐keeping competency in handwritten and electronic formats.

Empathy, sensitivity, and adaptability in communication style.

Stress management for self and others.

Support at times of emotional distress.

Willingness to undertake new skills and training.

Behavioural flexibility in changing and challenging situations.

Reliability, punctuality and a positive commitment to diversity and equality policies.

Relevant healthcare competencies for the area of work.

Disclosure and Barring Service CheckThis post requires a Rehabilitation of Offenders Act (Exception Order) 1975 Disclosure and Barring Service check.

Salary: £25,760 to £27,476 a year, pro‐rata.

Employer: Torbay and South Devon NHS Foundation Trust

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Extra information

Status

Open

Education Level

Secondary School

Location

Torquay

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English