Support Worker - Mental Health Wellbeing Centre

Job description

About Anxious MindsAnxious Minds is a multi-award-winning mental health charity providing early intervention and long-term support for people across the North East. Our Mental Health Wellbeing Centre at Wallsend Memorial Hall offers a safe, welcoming space where people can access practical support, emotional wellbeing activities, peer support, workshops and signposting.

About the RoleWe are looking for a compassionate, motivated and experienced Support Worker to help deliver our Mental Health Wellbeing Centre in Wallsend.

You will provide a warm welcome to service users, offer practical and emotional support, help people access appropriate services, and deliver structured courses, groups and wellbeing workshops.

This role would suit someone who is confident working with vulnerable adults, understands mental health challenges, and has experience planning and delivering group sessions, courses or workshops in a community setting.

Key Responsibilities

Welcome and support people attending the Mental Health Wellbeing Centre.

Deliver wellbeing courses, workshops and group activities.

Support people with mental health needs in a safe, compassionate and non-judgemental way.

Help service users build confidence, resilience and social connections.

Provide information, guidance and signposting.

Support recovery-focused activities, including anxiety management, confidence-building, emotional wellbeing and life skills sessions.

Work with staff, volunteers and partner organisations.

Keep accurate records and help evidence the impact of the service.

Follow safeguarding, confidentiality, health and safety, and organisational policies.

About YouWe are looking for someone who has:

Experience supporting people with mental health or emotional wellbeing needs.

Experience delivering courses, workshops, groups or community learning activities.

A good understanding of anxiety, depression, trauma, isolation and barriers to accessing support.

Strong communication and listening skills.

A compassionate, patient and non-judgemental approach.

Confidence working with both groups and individuals.

Good organisational skills and the ability to keep clear records.

The ability to work as part of a small team and use your own initiative.

A commitment to equality, inclusion and supporting people from all backgrounds.

DesirableIt would be helpful, but not essential, if you also have:

A relevant qualification in mental health, health and social care, counselling, community work, education or training.

Experience working in a charity, community centre, recovery college or drop-in setting.

Knowledge of safeguarding adults.

Experience supporting people in crisis or with complex needs.

Lived experience of mental health recovery, either personally or through supporting others.

What We Offer

The opportunity to make a real difference in the local community.

A supportive and passionate team environment.

Meaningful work with a respected North East mental health charity.

Training and development opportunities.

The chance to help shape a growing Mental Health Wellbeing Centre in Wallsend.

How to ApplyTo apply, please send your CV and a short covering letter explaining why you are interested in the role and how your experience matches the requirements.

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Extra information

Status

Open

Education Level

Secondary School

Location

Wallsend

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English