Senior Wellbeing Support Worker - REST Hubs

Job description

Compensation and HoursHours: 37 hours per week

Work pattern: 9am - 5pm, Monday - Friday

Salary: £27,202.00 - £30,856.00 per year

Location: Central Bury St Edmunds

Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)

Benefits

25 days holiday per year plus bank holidays as standard – increasing to 30 days with length of service (pro rata for part‐time employees)

Your birthday day off

An option to buy or sell annual leave

Health and dental care insurance plan

Occupational sick pay scheme

Pension scheme

Blue Light Card – offering discounts at many retailers both in store and online

Monetary reward for length of service

Refer a friend scheme

Role OverviewYou will lead the day‐to‐day running of the REST Hub Service in Bury St Edmunds, providing holistic support for individuals accessing the service who may be experiencing mental distress. Your responsibilities include operational oversight, managing volunteers, and supporting staff to ensure safe, consistent and high‐quality support.

Key Requirements

Essential

At least 1–2 years of experience working with adults in a mental health environment

Ability to work in high‐pressure, emotionally demanding environments with people suffering mental distress

Enhanced & Adult's Barred DBS check (arranged by Suffolk Mind)

Desirable

Qualification in mental health (e.g., DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent)

Good listening and people skills, especially supporting staff in complex situations

Experience managing volunteers and small teams

Experience working with a similar REST or equivalent service

Application ProcessTo apply, please complete a Suffolk Mind Application form by visiting our website, select "get involved" from the top menu then "vacancies" in the drop‐down list.

Closing date for applications: midnight Sunday 24th May 2026

Interviews date: week commencing 1st June 2026Interview questions may be sent in advance of interview.

We reserve the right to close this job advert once a suitable candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and we encourage applications as soon as possible.

Unfortunately, we are unable to offer sponsorship for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Equal OpportunitySuffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.

ContactIf you want to know more about the role or about working for Suffolk Mind, please contact us on jobs@suffolkmind.org.uk

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Extra information

Status

Open

Education Level

Secondary School

Location

Bury St Edmunds

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English