Support Worker - Complex Care and Mental Health

Job description

About The Role At Stepping Stones Services, we are proud to deliver high quality, outcome focused support. We work closely with local authorities, healthcare professionals, and families to provide personalised care across supported living, mental health, and complex care services.This role has a strong focus on supporting individuals with both mental health needs and complex care requirements. You may be supporting individuals with Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar Disorder, alongside other complex needs. Your role will involve providing consistent, emotionally attuned support, helping those we support to manage distress, regulate emotions, and maintain their wellbeing in a safe, structured, and compassionate way.You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.Our PRIDE Values Person-Centred - Putting the individual at the heart of all decisionsResponsive - Delivering well-planned, flexible, and effective supportInnovative - Continuously learning and improving our practiceDelight - Going the extra mile to positively impact livesEngagement - Encouraging involvement, choice, and meaningful relationshipsAbout Us Stepping Stones Services is a trusted and compassionate provider supporting individuals with mental health needs, learning disabilities, autism, physical disabilities, and complex care requirements within their own homes.Key Responsibilities Providing mental health support: Offer consistent emotional support, reassurance, and structure to help manage distress, anxiety, and emotional dysregulationSupporting independent living: Encourage and assist with daily living skills such as meal preparation, budgeting, personal care, and routinesMedication support: Administer medication in line with care plans and medication protocolsPositive behaviour support: Follow PBS strategies and risk management plans to maintain safety and promote wellbeingMaintaining a safe home environment: Support the individual to keep their home clean, organised, and accessibleCommunity engagement: Encourage and support access to the community, social activities, appointments, and hobbiesPromoting healthy relationships: Support positive connections with family, professionals, and the wider communitySupporting outside the home: Accompany the individual to appointments, hospital visits, holidays, or other required outingsPerson-centred care: Respect individual choices, preferences, and dignity at all timesReporting and communication: Provide regular updates to the Service Manager and ensure care plans and risk assessments are followed accuratelyRole Details Role Type: Full Time (with Part Time and Bank work available)Hours: 16-48 hours per weekShift Patterns: Days, Sleeps, and Waking Nights available - all on a rolling rota Mon - SunLocation: RotherhamDesired Skills And Qualifications A caring, patient, and compassionate approach, particularly in supporting mental health and complex care needsStrong communication and emotional awareness skillsExperience in mental health or complex care (desirable)Understanding of person-centred and trauma-informed careAbility to work both independently and as part of a supportive teamFlexibility to support individuals in and outside of the homeNVQ Level 2 or 3 in Health & Social Care (desirable)Full UK driving licence preferredBenefits Of Working With Stepping Stones Services Flexible Working: Full-time, permanent contracts and rolling rotas to support work/life balanceComprehensive Training: Ongoing mental health and specialist training, including PBS supportCareer Progression: Opportunities to develop and progress within a growing organisationSupportive Team Culture: A welcoming and experienced team focused on high-quality careEmployee Assistance Programme: Free, confidential wellbeing supportReward & Recognition Benefits£500 Refer-a-Friend Scheme

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Extra information

Status

Open

Education Level

Secondary School

Location

Rotherham

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English