Support Worker - Young People/ Adults - Next Wave Care Group

Job description

Next Wave Care Group - Support WorkerAt Next Wave Care Group, the people we support are at the centre of everything we do. We also recognise that supporting and valuing our staff is essential to delivering high‐quality, safe, and compassionate support. We are committed to creating an open, positive, and supportive workplace culture where staff feel listened to, respected, and empowered to do their best work. We actively encourage open communication, reflective practice, and shared learning, and we promote a culture where staff can raise concerns, seek guidance, and contribute ideas without fear, in line with our safeguarding and whistleblowing responsibilities. We believe that strong, well‐supported teams deliver the best outcomes for the people we support, and our culture is built on collaboration, accountability, compassion, and continuous improvement. We are currently seeking compassionate, reliable, and motivated Support Workers to join our team delivering high‐quality, trauma‐informed support within adult mental health services and Ofsted‐registered supported accommodation.

This is a Support Worker role, and there is no personal care required. As a Support Worker, you will play a vital role in supporting individuals to live safely, build independence, and achieve positive and meaningful outcomes. You will work in a person‐centred and trauma‐informed way, building professional and trusting relationships while promoting emotional well‐being, dignity, and respect. The role involves supporting individuals with daily living skills, emotional regulation, and access to community‐based resources, including housing, education, employment, and health services. You will advocate on behalf of the people we support, respond appropriately to crisis situations, and ensure that safeguarding and risk management procedures are followed at all times. The role involves lone working within a home environment, as well as close collaboration with a skilled and supportive team, to create a safe, structured, and nurturing environment where individuals can thrive. Maintaining accurate and confidential records, professional boundaries, and compliance with organisational policies and relevant regulatory standards is essential to the role. The position is offered on a rota basis, covering days, evenings, weekends, bank holidays, and sleep‐in duties, as part of a 24/7 service. Typically, full‐time roles include working three shifts per week, which supports a healthy work‐life balance, with overtime and additional sleep‐ins available to increase earnings. Bank/ part‐time related roles offer flexibility to meet your needs.

Key Responsibilities

Deliver safe, consistent, and high‐quality support in line with individual support plans

Build positive, trauma‐informed relationships that promote trust, independence, and emotional safety

Support individuals with daily routines, independent living skills, and emotional well‐being

Recognise, respond to, and report safeguarding concerns, risks, and incidents appropriately

Contribute to risk assessments, behaviour support strategies, and support plans

Support access to education, employment, training, healthcare, and community services

Maintain accurate, timely, and confidential records

Ensure the home environment is safe, clean, and welcoming

Work collaboratively with colleagues, external professionals, and partner agencies

Essential Requirements

Understanding of safeguarding, risk management, and professional boundaries

Ability to build positive, non‐judgemental relationships

Confidence working independently and as part of a team

Strong emotional resilience and the ability to respond calmly in challenging situations

Good verbal and written communication skills

Flexibility to work shifts, including evenings, weekends, and sleep‐ins

Desirable

Level 3 qualification in Health & Social Care, Residential Childcare, or equivalent

Experience within adult mental health services or Ofsted‐regulated services

Training in trauma‐informed care, de‐escalation, or mental health support

Experience working with vulnerable adults or young people, including those with mental health needs, is desirable; however, we welcome applications from candidates with transferable life skills, relevant personal experience, and a passion to develop in this area.

* Full training will be provided

* Applicants will require a valid UK Visa

What We Offer

Comprehensive induction and shadowing to help you settle in

Ongoing mandatory and specialist training, including trauma‐informed care and mental health support

Regular supervision, reflective practice, and professional support

Opportunities for career progression, qualifications, and skills development

Overtime/additional opportunities for increased earnings

A supportive, values‐driven, and positive workplace culture

Recognition and Employee wellbeing support

Team‐building activities and events to strengthen collaboration and morale

Pension scheme and statutory benefits

Access to resources and guidance for professional growth and development

Safeguarding StatementNext Wave Care Group is committed to safeguarding and promoting the welfare of adults and young people. All staff are expected to share this commitment. Successful candidates will be subject to an Enhanced DBS check and relevant pre‐employment checks.

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Extra information

Status

Open

Education Level

Secondary School

Location

Sandown

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English