Senior Support Worker — Safeguarding & Client Empowerment

Job description

About the RoleProvide person‐centered support to customers, reporting safeguarding concerns in line with policy and procedure. Support customers with life skills and empower them to make a positive contribution to society and become self‐sufficient; this includes recording case studies that reflect achievements of outcomes.

Reference: 163503

Location: Birmingham

Salary: £20,982 per annum

Hours: 30 hours per week

Contract type: Permanent

Start date: 1st June 2026

Responsibilities

Providing flexible, responsive service which operates in a timely and person‐centred manner.

Signposting customers to relevant sources of information, support, guidance and advice.

Effectively working in partnership with external agencies for the benefit of customers.

Completing and following clear risk assessments, and adhering to the organisation's Health and Safety Policy.

Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).

Ensuring all service delivery is non‐judgemental and is delivered in line with equality and diversity requirements.

Accurately record and capture client risk information and contribute to the formation of risk management plans.

Ensuring the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations, and playing an active role in working flexibly to support the service as and when necessary.

Qualifications and Experience

A working knowledge of legislation in regards to delivering support to vulnerable people.

Experience of working within a busy support environment.

Experience of keeping accurate and compliant records.

Experience of working with Microsoft applications.

The ability to work both autonomously and as part of a team.

Accountable.

Reliable and punctual.

Trustworthy.

Ability to maintain confidentiality.

Benefits

34 days annual leave, plus the option to purchase up to 5 additional days.

A day off for your birthday.

4 days off when you move home.

Life assurance (3 x salary).

Employee Assistance programme & wellbeing programme.

Flexible Working options.

Learning & Development opportunities.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

West Bromwich

Type of Contract

Full-time jobs

Published at

31-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English