TikTok Shop Advertising Operations Apprentice at Creative Alliance

Job description

We're looking for a TikTok Shop Operations Apprentice to support the day-to-day delivery of TikTok Shop activity across a range of exciting brands. This role is designed for someone at the beginning of their career who wants to learn about social commerce, e-commerce operations and how brands drive sales through TikTok.
Location: Remote, UK (with occasional travel for team meetings, creator shoots and TikTok Shop LIVE sessions).
What You'll Be Doing Shop Operations & Delivery Support The day-to-day management of TikTok Shop accounts.
Create and update product listings across client storefronts.
Set up bundles, promotions, discounts and voucher campaigns.
Support storefront merchandising and product organisation.
Carry out quality assurance checks to ensure shops are accurate and up to date.
Assist with product uploads, imagery updates and inventory management.
Support TikTok Shop onboarding and account setup where required.
Affiliate & Creator Support Support the administration of affiliate programmes.
Assist with creator sample tracking and product fulfilment.
Maintain affiliate databases and performance trackers.
Help identify potential affiliate creators using predefined criteria.
Support TikTok Shop LIVE preparation and coordination.
Reporting & Performance Pull weekly and monthly TikTok Shop performance reports.
Maintain internal trackers and dashboards.
Monitor sales performance and promotional activity.
Flag issues, discrepancies or opportunities to the wider team.
Support account managers with reporting preparation.
Team Collaboration & Learning Work closely with Client Services, Creator Partnerships and Production teams.
Contribute ideas during internal brainstorming sessions.
Stay up to date with TikTok Shop features and platform updates.
Take ownership of personal development and apprenticeship learning objectives.
Support wider team projects when required.
What We're Looking For A genuine interest in TikTok, e-commerce and social commerce.
Strong organisation skills and attention to detail.
Diligent and able to follow process.
Comfortable managing multiple tasks and priorities.
Positive attitude and willingness to learn.
Strong written and verbal communication skills.
Ability to follow processes accurately.
Confidence using spreadsheets and digital tools.
A proactive mindset and willingness to ask questions.
Bonus Points Experience using TikTok Shop.
Experience with Shopify, Amazon Seller Centre or other e-commerce/marketplace platforms.
Experience using Excel or Google Sheets.
Previous retail, customer service or administrative experience.
A passion for creators, influencers and social media trends.
Entry Requirements Maths and English GCSE or equivalent at Grade C/4 and above.
Hours per week: 34.5
Working week: Monday to Friday – 9.00–17.00
Birmingham, West Midlands, United Kingdom, B3 2PB

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Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

01-07-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English