Housing Support Worker

Job description

Job Description

Housing Support Worker Day Shift OnlyA rewarding opportunity for a caring, resilient and person-centred support professional to help customers living in supported accommodation sustain their tenancies, build independence and access the right support.If youve also worked in the following roles, wed also like to hear from you: Supported Housing Officer, Support Worker, Tenancy Support Worker, Supported Accommodation Worker, Housing Support Officer, Independent Living Support Worker, Residential Support Worker, Community Support Worker, Housing Support Assistant, Tenancy Sustainment OfficerSALARY: £26,420 to £27,810 per annum + Paid Mileage + BenefitsLOCATION: Fully Office Based in Newbury and ThatchamDriving Licence & Travel: A driving licence and access to a vehicle are desirable, as travel between schemes in Newbury and Thatcham may be required. However, this is not essential, provided candidates can reliably travel to both locations. Mileage expenses are reimbursed in line with company policy.JOB TYPE: Full-Time, PermanentWORKING HOURS: 35 hours | MondayFriday 9am5pm | No evening or weekend shiftsJOB OVERVIEWThis is a rewarding opportunity for a Housing Support Worker to deliver high-quality, person-centred support to customers living in supported accommodation.As the Housing Support Worker, you will help clients sustain their tenancies by promoting independence, freedom and choice, while ensuring they understand the support available, their responsibilities and their tenancy or occupation arrangements.The Housing Support Worker will also work closely with health professionals, partner agencies, colleagues and key stakeholders to support positive outcomes, maintain effective communication and respond appropriately to safeguarding concerns.DUTIESYour duties as Housing Support Worker include:Assess Referrals: Engage with prospective clients using a person-centred approach and liaise with health professionals, agencies and colleagues as appropriateSupport Tenancy Sustainment: Ensure prospective and current clients understand their support options, financial obligations, rights and responsibilitiesReview Support Plans: Agree and review Independent Living Plans and Risk Assessments, delivering contracted support to achieve required outcomesCoordinate Wraparound Support: Take follow-up action and work with external agencies and internal departments where additional support is neededMaintain Partnerships: Build and maintain links with partner agencies and key stakeholders to support strong communication and co-operationRespond to Safeguarding Concerns: Report concerns relating to vulnerable people using the correct procedures and attend case conferences or meetings as requiredMaintain Records: Complete and submit relevant documentation and records accurately and on timeSupport Service Standards: Empower clients to help maintain the safety, security and cleanliness of the accommodation, including reporting repairs where necessaryHandle Complaints: Manage complaints and representations in line with policy and undertake investigations where requiredCANDIDATE REQUIREMENTSESSENTIALWorking knowledge and understanding of how to support people in achieving and maintaining independenceExperience of providing support to diverse client groupsExperience of working with clients experiencing substance misuse and mental health needsEducated to GCSE level or equivalent in Maths and English, Grades A* to CAbility to work under own initiativeAbility to network and build strong relationships with partner agencies, the community and key stakeholdersGood organisational skills, including time management and the ability to meet targetsAbility to communicate effectively at different levelsAbility to use IT packages and management information systemsAbility to deal with distressed and aggressive clientsStrong relationship skills, including empathy, mutual acceptance, supportive and constructive challenge, and a positive expectation for the futureProfessional and values-led, with integrity, inclusivity and respect for diversityDESIRABLEHousing or support related qualificationDriving licence and use of own transportThis role requires an enhanced DBSBENEFITS25 days holiday (Plus Bank Holidays)Paid mileage if using own car for work purposesUp to 8% contributory pensionInvestment in your learning and developmentGenerous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.APPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P15004Full-Time, Permanent Social Care and Supported Housing Jobs, Careers and Vacancies. Find a new job and work in Newbury, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.TPBN1_UKTJ

Extra information

Status

Open

Education Level

Secondary School

Location

Newbury

Type of Contract

Full-time jobs

Published at

13-08-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English