Neurosurgery Apprentice - Level 3

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital Town London Salary £16,770 per annum pro rata including HCA Salary period Yearly Closing 28/08/2026 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

As a Neurosurgery Apprentice, you will play a crucial role in supporting the Neurosurgery team in delivering high-quality patient care and services. This apprenticeship provides hands-on experience of the essential administrative tasks within the Neurosurgery Department.

The post holder will be part of the multidisciplinary neurosurgical teams, offering administrative support to ensure the effective delivery of clinical services. This will include, but is not limited to patient telephone communication, booking appointments, arranging admissions and preparing multidisciplinary team meetings. This Apprenticeship is supported by senior medical professionals and management, enabling them to learn, develop and build a strong foundation for a career in NHS administration.

If you don't possess functional skills you can do it alongside the apprenticeship

Main duties of the job

Outpatients, Admissions, and MDT Support

• Coordinate patient admissions, ensuring documentation is accurate and up to date, while addressing patient and family queries.
• Work with the multidisciplinary team (MDT) to plan admissions and provide patients with necessary information.
• Manage waiting lists, admission data, and patient bookings, ensuring smooth clinic operations.
• Support MDT meetings by preparing materials, maintaining records, and following up on treatment plans and appointments.
• Assist with general outpatient clinic bookings, ensuring accurate scheduling and communication with patients and staff.
• To support the coordinators in managing patients, waiting lists and admissions for specified consultants and practitioners
• To use EPIC to book admissions for surgery, outpatient appointments and arrange multidisciplinary team meetings.

Communication and Teamwork

• Manage mailbox
• Respond to emails in professional and timely manner
• Respect to patients on phone
• Work closely with the multidisciplinary team, consultants, nurses, and administrative staff to support the delivery of high-quality patient care.
• Ensure clear and professional communication with patients, colleagues, and external partners, maintaining a respectful and positive approach.

General Administrative Support

• Carry out general administrative tasks, such as filing, data entry, and maintaining patient records, ensuring all documentation is accurate and confidential.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Learning and Development

This apprenticeship offers structured learning and development opportunities to help you grow professionally and gain practical skills. You will have access to mentorship from senior clinical staff, regular reviews, and training modules related to patient care, healthcare administration, and neurosurgical procedures.

This role is an excellent opportunity for those seeking to pursue a career in healthcare, particularly in the field of Neurosurgery. You will gain valuable experience in a supportive environment while making a meaningful contribution to patient care.

Training will be provided for the following systems:

o EPIC training provided by the Trust’s EPIC Team and access is only granted once training is completed.

o Sectra training provided on the job training

o IEP – provided by on the job training

o eRS –provided by on the job training

o Excel – build on existing skills with on the job training.

Training will be provided on the job in relation to:

o Patients Admissions

Person specification

• Maths and English grades A-C or equivalent
• Excellent word-processing and spreadsheet skills, including Microsoft word and excel strong

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include. They shouldn’t however replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success because automatically generated answers:

• might not be specific or relevant enough to address the criteria in the recruitment profile
• often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
• could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

King’s College Hospital Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that the closing date is given as a guide. On occasions, we may close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.