Homeless Support Worker

Job description

Homeless Support Worker Location: Port Seton
Contract Type: Permanent Full Time (36 hours per week)
Salary: £24,479 per annum (pro rata)
Are you passionate about making a difference in peoples lives? We are recruiting for a Support Worker to join a dedicated team providing safe, secure, and supported accommodation for people experiencing homelessness.
This is an excellent opportunity to support individuals to build independence, access opportunities, and achieve meaningful, person-centred outcomes that empower them to thrive.
Key Roles and Responsibilities: Deliver high-quality, person-centred support tailored to individual needs and aspirations.
Work as part of a team providing safe, secure, supported accommodation for people experiencing homelessness.
Utilise case management systems to support, review, monitor, and evaluate progress and outcomes.
Facilitate key work sessions, reviews, and meetings in line with individual support plans.
Provide advocacy, advice, and practical support to help individuals meet the conditions of their occupancy agreements.
Maintain accurate records and documentation in line with organisational policies, procedures, and legislative requirements.
Work collaboratively with internal and external agencies to maximise opportunities and positive outcomes for the people supported.
Support referrals, admissions, and transitions in accordance with service procedures.
Maintain a safe environment and contribute to risk management and health and safety responsibilities.
Promote independence and empower individuals to develop life skills and achieve their personal goals.
Participate in professional learning, service development, and continuous improvement initiatives.
Essential Skills and Attributes: A genuine passion for supporting vulnerable people and making a positive difference.
Ability to build trusting, empathetic, and empowering relationships.
Excellent communication, problem-solving, and organisational skills.
Ability to recognise and respect an individuals right to choice, independence, and dignity.
Ability to work flexibly as part of a team and independently, including lone working.
Competent IT skills, including the use of Microsoft Office or equivalent systems.
Commitment to working in accordance with the Scottish Social Services Council (SSSC) Code of Practice and relevant care standards.
Desirable: At least one year's experience supporting vulnerable people and managing challenging behaviour through personal, voluntary, or professional experience.
Experience supporting people experiencing homelessness or individuals with complex support needs.
Understanding of person-centred and trauma-informed approaches.
SVQ Level 2 or above in Social Services and Healthcare.
Qualifications: Successful candidates will be required to register with the Scottish Social Services Council (SSSC) within three months of their start date.
A willingness and ability to work towards and achieve an SVQ Level 3 in Social Services and Healthcare is essential. Full support and funding will be provided.
Benefits: Competitive salary and pension scheme
Double pay for festive bank holidays
Long service awards
Fully funded SVQ Level 3 qualification
High street and technology discounts
Cycle to Work scheme
In-house training programmes
Significant gym discounts
Continuing Professional Development opportunities
24/7 Employee Assistance Programme, including counselling support
Family-friendly policies
Life Assurance cover of three times salary
Credit Union membership
£200 Refer a Friend scheme
And many more employee benefits.
To Apply: Click "Apply" and submit your up-to-date CV. For more information and a detailed job description, please contact Danielle Frame at 21 HSC .
Suitable candidates will be contacted promptly with a view to arranging a formal interview with the hiring manager.
21 HSC Limited is an equal opportunities employer.

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Extra information

Status

Open

Education Level

Secondary School

Location

Prestonpans

Type of Contract

Full-time jobs

Published at

23-08-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English