Housing Support Worker

Job description

Are you a compassionate, motivated individual looking to make a real difference in the lives of others? We are looking to welcome caring and enthusiastic Support Workers to our friendly team in Fleetwood, Lancashire.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Our supported housing service consists of 21 self-contained apartments across three sites, providing a safe, welcoming environments for people with complex needs and housing-related support needs. Our main site at Warrenhurst Court also includes a dedicated crisis unit, offering short-term accommodation and support for individuals in urgent need.

As a Support Worker, you will provide individualised, person-centred support to people with a range of complex needs, including mental health challenges, substance misuse, offending histories, and experiences of homelessness.

Working in a recovery-focused way, you will support residents to achieve positive outcomes by following personalized support plans and risk management plans, empowering them to develop the skills, confidence and resilience needed to live independently.

You will work closely with colleagues and partner agencies to deliver coordinated support, helping people to overcome barriers, sustain tenancies, live fulfilling lives.

Key responsibilities include:

Supporting residents to improve their mental health and emotional wellbeing.
Helping people sustain their tenancies and reduce the risk of homelessness
Encouraging the development of independent living skills, including budgeting, money management, and maintaining a safe home environment.
Supporting individuals to engage with landlords, accommodation providers.
Signposting residents to other services that can help meet their needs.
Supporting individuals with substance-misuse related issues where appropriate.
Assisting people to access opportunities such as education, employment, training, healthcare, and community opportunities.
Assist with pre-tenancy training, work readiness, Job Club activities, CV writing, interview preparation.

Vacancy Reference Number: 93820 .
Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. Xohmjla As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.

Extra information

Status

Open

Education Level

Secondary School

Location

Fleetwood

Type of Contract

Full-time jobs

Published at

17-09-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English