Support Worker

Job description

Helping others improve and turn their lives around – there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a confident, compassionate and dedicated Support Worker with a passion for delivering outstanding care to join our team at our new service to open in early 2027, Cygnet Delfryn House.
Cygnet Delfryn House is our new Low Secure service for women in North Wales. We support women across two wards, specialising in mental health and personality disorders. The service is due to open in early 2027 and is accepting referrals now. All of our secure services aim to monitor, manage and reduce risk in a safe and therapeutic setting, in order to help individuals progress towards more independent living.
Your day-to-day responsibilities will include:
Offering enhanced care using a flexible, person-centred approach
Providing guidance and encouragement through physical and emotional support
Learning about each individual's specific needs and supporting them in the most appropriate way
Assisting with medical and welfare needs
Reporting on medical and welfare needs as required
Supporting safeguarding practices and maintaining professional boundaries
Maintaining a safe, clean and therapeutic environment for all
Encouraging independence, confidence and positive daily routines
Supporting people to work towards personal goals and community involvement
Working closely with colleagues, nurses and wider professionals to deliver outstanding care
What We're Looking For:
We are looking for someone who is caring, reliable and committed to making a difference.
Genuinely driven with a desire to improve people's lives
A confident and compassionate communicator
A good team player
Sensitive, intuitive and respectful
Energetic and motivated to provide a trusting, stimulating and varied environment
Passionate about empowering people and supporting independence
Able to work positively with people with mental health conditions and complex needs
Able to drive due to the location of the service
Previous experience in care, mental health, support work, healthcare or residential services can be helpful, but your values, attitude and commitment to outstanding care are just as important.
Why Cygnet?
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.
£13.15 per hour, increasing to £13.45 per hour after 3 months' service
Full-time hours, 42 hours per week
Flexible working with the opportunity for overtime
Regular coaching and appraisal
Expert supervision and peer support
Employee discount savings
Cycle to Work scheme
The opportunity to build a meaningful career in health and social care
A supportive team environment where your work makes a real difference
Apply now to start your career with Cygnet.
Successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply

Extra information

Status

Open

Education Level

Secondary School

Location

Mold

Type of Contract

Full-time jobs

Published at

19-10-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English