Senior Support Worker - Children & Young People

Job description

We are seeking a dynamic and compassionate Senior Support Worker to join our dedicated team in supporting young people within housing projects and within the community, to equip them with the skills to live independently. This is a key role within the support team of YMCA Mendip and South Somerset. Support will be provided across the area where needed, both accommodation and community-based work, to assist those who are not housed but need comprehensive housing support to identify, secure and set up accommodation to achieve independent living.
The post holder will be involved in each stage of the young person s time with YMCA Mendip and South Somerset supporting young people to progress as needed through the housing pathway to improve their quality of life and independence within each of the five outcomes: Being Healthy, staying safe, Enjoying and achieving, Making a positive contribution and Economic well-being.
The post is also responsible for Housing Management duties to ensure a holistic service for clients including administration, rent collection and rent administration, notification of repairs and maintenance, health and safety tasks and ensuring the environment is welcoming and safe for clients and staff.
To provide cover to ensure the delivery of accommodation and support services to young people when required as directed by the Accommodation and Support Manager
To deliver a high-quality support service offering flexibility and choice in methods of intervention, consultation and advice-giving to young people.
To follow the organisations Safeguarding policies and procedures to maximise young people s safety and minimise harm
To provide a high quality of support work that is targeted to meet needs of the young person, with the aim of developing independent living skills in areas such as: accommodation, financial management including day to day expenses, rents and debts, offending, health and wellbeing, social networking to enable the individual to live independently in the short and longer terms; reducing homelessness and avoiding repeat homelessness and evictions
To develop young people s independence using personalised independence plans using the organisations specified model with the full involvement of the young person, who will set their own goals to achieve healthy sustainable outcomes
To support young people into training/education/employment/volunteering as a priority and signposting young people to relevant agencies
To work in partnership with all voluntary and statutory organisations to improve interventions and outcomes for young people
To work with the Accommodation and Support Manager to ensure young people are actively involved in the planning and decision making of YMCA Mendip and South Somerset
To actively and practically ensure young people s living environments are welcoming and high quality and that maintenance concerns in properties is reported quickly
To work together with other staff to ensure a consistent approach of support to young people to ensure young people achieve sustained independence as the goal
To support a case load of young people with direction and guidance from the Senior Accommodation and Support Workers and the Accommodation and Support Manager
To attend and contribute at events, meetings and activities with groups of colleagues, young people and partner agency staff, with the aim of contributing to service development both internally and externally
To contribute to the production of reports, including providing written reports on occupancy, rental income and young person complaints and other issues
To ensure Accommodation and Support Workers and Accommodation and Support Manager are kept informed on all matters relevant to their work, suggest and contribute potential new developments/areas of work
To understand and implement the organisation s policies and procedures
To complete the staff induction programme and relevant mandatory training specified within agreed timescales and proactively contribute to team meetings/events with groups of colleagues, young people and partner agency staff and contribute to service development

Extra information

Status

Open

Education Level

Secondary School

Location

Yeovil

Type of Contract

Full-time jobs

Published at

23-10-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English