Clinical Receptionist & Booking Clerk

Job description

Job Title: Clinical Receptionist & Booking Clerk

Hours: Monday – Sunday 20 hours per week.

Location: Doncaster & Bassetlaw Teaching Hospitals NHS FT

Trust Location: Doncaster Royal Infirmary, Armthorpe Road, Doncaster, DN2 5LT

Contract Type: Temporary – 3 months from start date

Reference: 91528

What you’ll be responsible for:

• Updating patient information using the Patient Administration System when a patient has indicated a change in demographic details.
• Assisting patients to use the self-check in kiosks where possible, recording the arrival of patients using the Trust’s digital check in service.
• Booking of appointments for patients returning to clinic using the Patient Administration System, following local guidelines in relation to specified timeframes.
• Dealing with patient enquiries at the desk and giving directions to other departments
• Dealing with any telephone enquiries received by the Outpatient department

You’ll learn the following whilst working at the trust.

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Previous experience of dealing with patients in a face to face setting.
• Previous experience of using Microsoft packages.
• Previous experience of being in a customer service role.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours ...

Extra information

Status

Open

Education Level

Secondary School

Location

Doncaster

Type of Contract

Full-time jobs

Published at

24-10-2026

Profession type

Health / Medical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English