Homeless Support Worker

Job description

Location: Burnley, Nelson, Colne, Accrington & Surrounding Areas
Job Type: Temporary / Agency / Ad-Hoc
Hours: Flexible – Days, Nights and Weekends

About the Role

Rotherwood Cares is currently recruiting experienced, compassionate and reliable Homeless Support Workers to join our growing agency team, providing flexible staffing support to homelessness services, supported accommodation and housing providers across Lancashire.

We are looking for individuals who have previous experience supporting vulnerable adults experiencing homelessness, housing instability, mental health difficulties, substance misuse and other complex needs.

This is an excellent opportunity for experienced Support Workers seeking flexible agency shifts, whether you are looking for additional hours alongside your current employment or ongoing temporary opportunities within the homelessness and supported housing sector.

Successful candidates will be confident working independently and as part of a team, providing practical and emotional support to individuals experiencing challenging circumstances.

Key Responsibilities

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Providing person-centred support to individuals experiencing homelessness, rough sleeping or housing instability.

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Supporting service users with complex needs, including mental health difficulties, substance misuse and challenging behaviours.

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Assisting individuals to develop independent living skills, including budgeting, maintaining accommodation and managing daily routines.

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Supporting service users to access housing, benefits, healthcare, employment and other essential services.

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Building positive and professional relationships with service users while maintaining appropriate boundaries.

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Supporting individuals during periods of crisis, using effective de-escalation and conflict management techniques.

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Encouraging engagement with support plans and promoting independence, wellbeing and positive outcomes.

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Completing accurate daily records, incident reports, risk assessments and support documentation.

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Working collaboratively with housing officers, social workers, mental health teams and other external professionals.

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Following safeguarding procedures and organisational policies to ensure the safety and wellbeing of service users.

Essential Requirements

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Minimum 12 ...

Extra information

Status

Open

Education Level

Secondary School

Location

Burnley

Type of Contract

Full-time jobs

Published at

03-11-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English